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576: Sientis is Reinventing Inventory Accuracy with Drones
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576: Sientis is Reinventing Inventory Accuracy with Drones

inventory control, Podcasts

576: Sientis is Reinventing Inventory Accuracy with Drones

Inventory accuracy can make or break warehouse efficiency, customer satisfaction, and overall operational performance. In this episode of The New Warehouse Podcast, we speak with Jim Mass, Rajiv J Gandhi, and Mouhyemen Khan from Sientis, a Nokia venture, about their Autonomous Inventory Monitoring Service (AIMS), recently rebranded to Sientis. Sientis leverages drone technology to streamline warehouse operations, significantly improving inventory accuracy, efficiency, and ROI. By deploying drones with advanced AI and computer vision, Sientis addresses the tedious and error-prone nature of traditional manual counting methods, transforming inventory control into a seamless, highly accurate digital

By Mike Huff|inventory control, Podcasts|0 Comments

575: Fulfillment Operations Excellence at Scale with Dr. Squatch

In this episode of The New Warehouse Podcast, host Kevin speaks with Andrew Sutton, Senior Director of Fulfillment Operations at Dr. Squatch, the popular men’s personal care brand. Known for its witty marketing and commitment to natural ingredients, Dr. Squatch has exploded in popularity across direct-to-consumer (D2C) and retail channels. Andrew shares how his career evolved from a seasonal customer service rep to leading fulfillment strategy at one of the fastest-growing brands in the men’s care space. Dr. Squatch’s bold marketing approach—featuring memorable campaigns with Mike Tyson and Sydney Sweeney—has helped fuel its rapid

By Mike Huff|E-commerce|0 Comments

574: Building a Thriving Supply Chain Community for Operational Excellence
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574: Building a Thriving Supply Chain Community for Operational Excellence

Podcasts, Space for Thought

574: Building a Thriving Supply Chain Community for Operational Excellence

Welcome to this episode of The New Warehouse Podcast featuring Charles Cushing, Founder of StartOps, a specialized community for supply chain, CX, and finance operators at omnichannel brands. In this conversation, Charles shares how his past experiences managing operations at a fast-growing e-commerce startup led him to build a network to provide operators with critical peer-to-peer insights. StartOps addresses common issues in operations, from vendor selection to career development, by connecting professionals in a curated, referral-based environment. As we move through 2025, Charles reveals what's top of mind for operators and how community-driven support

By Mike Huff|Podcasts, Space for Thought|0 Comments

573: Master Data in Warehouse Automation with KNAPP’s Marinus Bouwman
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573: Master Data in Warehouse Automation with KNAPP’s Marinus Bouwman

Automation, Continuous Improvement, E-commerce, Podcasts

573: Master Data in Warehouse Automation with KNAPP’s Marinus Bouwman

In this episode of The New Warehouse Podcast, Kevin welcomes Marinus Bouwman, Product Manager and Business Development Lead at KNAPP, to discuss the role of master data in warehouse automation. KNAPP, a global leader in intelligent automation solutions, has pioneered advancements in data-driven automation for industries like food retail, healthcare, and general logistics. Tune in to hear Bouwman share insights into how high-quality data fuels automation, why master data often gets overlooked, and how KNAPP’s software solutions address these challenges. Why Master Data is the Foundation of Automation Automation may capture attention at trade

By Mike Huff|Automation, Continuous Improvement, E-commerce, Podcasts|1 Comment

572: How Surgere and Trane Technologies are Advancing Supply Chain Visibility
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572: How Surgere and Trane Technologies are Advancing Supply Chain Visibility

Artificial Intelligence, Podcasts, Space for Thought

572: How Surgere and Trane Technologies are Advancing Supply Chain Visibility

In this episode of The New Warehouse Podcast, Kevin sits down with Bill Wappler, CEO of Surgere, and Dave Russler Senior Manager at Trane Technologies to discuss how their partnership is transforming supply chain visibility. Surgere, an IOT technology company, and Trane Technologies, a global leader in climate solutions, have come together to tackle one of the biggest challenges in logistics—knowing exactly where products and components are at any given moment. Their collaboration improves efficiency, reduces errors, enhances tracking, and paves the way for AI-driven solutions. Turning Supply Chain Data into Actionable Intelligence Many

By Mike Huff|Artificial Intelligence, Podcasts, Space for Thought|0 Comments

571:Rethinking Retail Return Logistics with Fillogic and Loop Returns
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571:Rethinking Retail Return Logistics with Fillogic and Loop Returns

E-commerce, Podcasts

571:Rethinking Retail Return Logistics with Fillogic and Loop Returns

The world of logistics is changing fast, and nowhere is that more evident than in retail return logistics. In this episode of The New Warehouse Podcast, Kevin sits down with Bill Thayer, Founder and CEO of Fillogic, and Chris Long, SVP of Technology at Loop Returns, live from Manifest 2025. They discuss how their companies are reshaping the returns process, making it more efficient, sustainable, and cost-effective. The Problem with Traditional Retail Returns Returns have long been a pain point for retailers, often treated as an afterthought in supply chains built for outbound fulfillment.

By Mike Huff|E-commerce, Podcasts|0 Comments