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Live from WERC: The Future of Warehouse Distribution, Technology, and Workforce Innovation

  The New Warehouse Podcast comes to you live from the Warehousing Education and Research Council (WERC) conference in New Orleans, featuring a conversation with Glen Wegel, Vice President of Operations and IT at Kitchen Cabinet Distributors (KCD). Glen shares insights into KCD’s rapid growth, how the company balances technology with operations, and his perspective on the future of the warehousing workforce. He also reflects on the unique role WERC plays as a space for idea-sharing and collaboration in the logistics industry. Scaling Warehouse Distribution to Meet Customer Demand Kitchen Cabinet Distributors began as a

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630: Building Flexible Automation Solutions with Daifuku

Automation has become a defining force in modern warehouses, yet flexibility remains just as critical. In this episode of The New Warehouse Podcast, Kevin chats with Jason Griswold, Application Engineer Manager at Daifuku Intralogistics America, to explore how companies can strike a balance between automation and adaptability. Jason discusses Daifuku’s expansive catalog, industry adoption trends, and an ambitious project with Peterbilt that demonstrates how flexible automation can scale to meet evolving needs. The Current Climate of Automation Adoption of automation varies widely depending on the customer’s experience. Some, like Amazon and Walmart, are deeply

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629: Bringing Joy to Reverse Logistics with Happy Returns

Returns are a constant challenge for retailers, but Happy Returns is proving the technology that can transform the experience for both customers and merchants. In this episode of The New Warehouse Podcast, Kevin chats with Tim Fehr, Chief Operations Officer at Happy Returns. The company facilitates in-person returns of online purchases at more than 8,000 drop-off points across the U.S., enabling box-free, label-free returns with instant refunds. Tim shares how Happy Returns has scaled rapidly, integrating robotics and automation, and is pushing forward with AI and computer vision to build the warehouse of the

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WERC 2025 Insights from Tractor Supply’s Will Sparks

Kevin chats with Will Sparks, President of WERC and Director of Operations Planning and Analysis at Tractor Supply Company, live from the WERC 2025 Conference in New Orleans. With 20 years of involvement in WERC, Sparks has seen the organization grow into the leading authority on warehouse education and research. He shares how the conference offers practitioner-driven content, why the collaborative format sets it apart from other industry events, and how Tractor Supply is experimenting with AI across its entire enterprise.  From tariffs to supply chain resilience, Sparks provides a candid look into both

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628: Orchestrate Warehouse Automation Technologies with GreyOrange and enVista

In this episode of The New Warehouse Podcast, Kevin chats with Akash Gupta, Co-Founder and CEO of GreyOrange, and Jim Barnes, CEO of enVista. The conversation centers on their new partnership, bringing together GreyOrange’s AI-powered orchestration platform, GreyMatter, and enVista’s decades of supply chain consulting and systems integration expertise.  Together, the companies are introducing “enMotion,” a joint solution designed to orchestrate warehouse automation technologies, optimize fulfillment outcomes, and make robotics more accessible to warehouses of all sizes. The discussion highlights how orchestration, interoperability, and robotics-as-a-service (RaaS) are reshaping the industry while delivering measurable ROI

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627: Fast Track E-Commerce Fulfillment with Radial

In this episode of The New Warehouse Podcast, Kevin chats with Tom Schmitt, the new CEO of Radial, about the evolution of fulfillment, the challenges for mid-market brands, and the launch of Radial’s Fast Track program. With decades of leadership experience at FedEx, DB Schenker, and McKinsey, Schmitt brings a deep perspective on how fulfillment has become inseparable from customer experience. As he explains, “Fulfillment is the customer experience.” From E-Commerce Fulfillment Pioneer to Industry Leader Radial’s story began when Michael Rubin founded GSI Commerce in the mid-90s, introducing the then-novel idea of building

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© The New Warehouse.
All rights reserved.